If you smell gas call the Emergency Helpline:

The Emergency Helpline operates a free 24-hour emergency service.
Call 0800 111 999 for England, Scotland and Wales.

How to Spot a Cowboy?

From 1st April 2009 it is mandatory for someome working with gas to be registered by Gas Safe Register if you are based in England, Scotland or Wales.

Avoiding Burst or Frozen Pipes

• Leave your heating on, using a low setting, especially if your home is going to be empty for a while.
  
• If you live in a flat, it’s sensible to leave the heating on low in rooms where the mains pipe supplies neighbouring flats.
  
• If you’re going to be away for a long time, turn off your water supply and drain the system – a Licensed Plumber will be able to give you advice about this.
• If your neighbours don’t have a key for your home make sure they have contact details for someone who does, in case of an emergency.
• Your water tank should be fitted with an insulation jacket or alternatively, the top and sides of the tank can be wrapped with suitable insulation material.
• Don’t place loft insulation under the tank, though, as this stops heat from the rooms below helping to keep the tank warm.
• If you have toilet cisterns, water tanks or pipes in exposed places or unheated outbuildings, make sure you insulate them. Better still, if not in use, drain them for winter.
• Dripping water increases the risk of freezing, so have any leaks at taps or valves repaired as soon as you discover them.